Refund and Exchange Policy

Refunds or Exchanges

• We accept within same day of receiving your order, provided that items are in their original, unused sealed packaging. however, damaged products or items not in their original packaging with attached original labels are not eligible for refunds or exchanges.

 

• we transfer the money through InstaPay/any mobile wallet/bank accounts when we receive the package taking into consideration that 200 LE will be deducted as packaging fees

Quality Guarantee

• We are committed to delivering top-quality products through our thorough quality control processes, which strive for excellence. However, in the rare event that you receive a defective item, you are entitled to a swift refund or exchange at no extra cost to you.